Health & Safety
Philippine Airlines and all its passengers shall strictly observe the following measures in all airport facilities and on board the aircraft to ensure everyone’s health and safety:
Wearing of face masks and face shields.
Areas under Alert Level 1, 2, and 3:
Voluntary wearing of face shields in the airport and during the flight
Mandated by the Philippine Department of Transportation, effective November 16, 2021
Areas under Alert Level 4 and LGU’s mandating use of face shields:
Required wearing of face shields
Areas under Alert Level 5 and granular lockdowns, and in areas under Enhanced Community Quarantine:
Mandatory wearing of face shields
Use of the Traze Mobile Application to to generate and scan their QR code when entering in, boarding from, and upon arriving in all Philippine Airports.
Mandated by the Philippine Department of Transportation starting November 28, 2020.
Registration to PAL’s passenger contact tracing forms:
Note: Passengers are reminded to print their answers or take a screenshot of the “Thank You” response of the PAL Passenger Information Form to be presented upon check-in at the airport.
- PAL Passenger Information Form as early as 24 hours before their flight.
- PAL Laboratory Partner e-CIF as early as 5 days before departure.
For passengers who will take their COVID-19 test with any of PAL’s Partner Laboratories
Enhanced health & safety protocols:
- Temperature checks, use of foot baths, and disinfection/sanitation facilities.
- Physical and Social Distancing, and minimum contact at all times within the airport premises and inside PAL shuttle buses. Seat Distancing shall be observed inflight depending on space availability. Family members and individuals travelling together as part of the same household may still choose to be seated together.
- Mandatory public safety announcements before closing of doors and during flight for cabin and health security protocols.
- Strict compliance on safety procedures in handling of (suspected) ill passengers on board, which include keeping the last three (3) rows of the plane vacant as isolation area.
- Regular sanitation and disinfection of airline facilities and equipment, and in coordination with the airport authorities, all airport facilities and equipment, including lavatories, frequently touched surfaces, wheelchairs, trolleys, countertops, etc.
Philippine Airlines may refuse to carry passengers who fail to comply with any applicable laws, rules, and government regulations of any country to be flown from, to or over.
Per PAL’s Conditions of Carriage, the passenger is solely responsible for verifying and complying with all applicable government laws/regulations of all destinations/countries to be flown from, to or through. PAL shall not be liable for the passenger’s failure to comply with said laws/regulations, or for any aid or information given here or by a PAL agent or employee in connection with said laws/regulations.
This page contains the travel rules and requirements for each province, city, or municipality in the Philippines. Please note that there may be multiple travel requirements for each destination on national and provincial levels. We would also like to remind passengers that these rules are subject to change by the issuing local government authority and are issued for passengers’ and the public’s safety. As these requirements may change at short notice, the advisories below are meant only as a guide. Please make sure that you have the correct and have completed the required documents before you travel.